Lancer Industries has always had a commitment to customer satisfaction.
This commitment begins at the conception and design stage and continues through
to after-sales service.
The first inflatable boat manufacturer in the world to introduce a 10 year warranty
on materials and workmanship, the name "Lancer" has long been equated with the
highest standards of quality.
In 1986, Lancer adopted the internationally recognised Australian Quality Assurance
Programme, AS1822, to support its worldwide reputation. It became the first company
outside Europe to obtain the International Maritime Organisation's Safety of Life
at Sea certification in 1989 to produce inflated rescue boats.
When New Zealand adopted the International Standard's Organisation ISO - 9002
Quality Assurance Accreditation scheme in 1992, Lancer became the first New Zealand
marine manufacturer to be so-approved (Certificate No. 137).
In 1992, Lancer won the largest marine order in New Zealand history to supply
the US Coast Guard with 63 100-tonne oil recovery barges. The order was achieved
after a rigourous inspection by US Coast Guard officials of Lancer's plant and
project management capabilities. The audit endorsed Lancer's quality assurance
system.
Our philosophy of putting the customer first - and constantly striving to improve
quality - has turned Lancer into an industry leader.